Dedication · Persistence · Commitment

Rick Marshall

IT Solutions & Infrastructure Leader - Washington, DC

As an IT leader supporting mission-driven organizations, I specialize in modernizing infrastructure, strengthening security, and building high-performing service operations. I bring hands-on expertise in Microsoft 365 (Azure/Entra ID, Intune, Autopilot), Atlassian Cloud (Jira Service Management, Confluence, automation, integrations), Google Workspace, ITSM, and multi-cloud environments - combined with strategic oversight of budgets, vendors, and cross-functional teams.

In fast-moving environments, organizations need a leader who can quickly assess priorities, stabilize operations, and drive transformation. I have led enterprise cloud migrations, implemented asset lifecycle governance, strengthened disaster recovery frameworks, and delivered cost savings exceeding $300K annually - all while maintaining a relentless focus on user experience and operational excellence.

I build resilient systems, automate intelligently, and align technology strategy with executive vision. My approach blends ITIL discipline, cybersecurity rigor, and collaborative leadership to ensure goals are not just met - but sustained.

Experience matters. Execution matters more.

If you’re looking for a technology leader who delivers both stability and innovation, I welcome the conversation.